Shipping policy

Shipping Policy

Last updated: May 10, 2026

Thank you for shopping with Deep Faith Energy.

All products are custom-made print-on-demand items produced specifically for each order through our trusted fulfillment partners.

Order Processing & Production

Orders are typically processed and sent to production within 1–3 business days after purchase.

Because products are custom-made, production times may vary depending on:

Product type
Order volume
Material availability
Production partner capacity
Seasonal demand

Production time is separate from shipping time.

Estimated Shipping Times

Estimated delivery times vary depending on the destination, shipping method selected, and local carrier conditions.

Typical estimated delivery ranges:

Canada & United States: approximately 5–10 business days
International orders: approximately 7–21 business days

Please note that these are estimates only and are not guaranteed delivery dates.

Shipping carriers, customs processing, weather conditions, holidays, and other factors outside our control may cause delays.

Tracking Information

Once your order ships, you will receive a tracking number by email when available.

Please allow time for tracking updates to appear, as some carriers may experience delays in updating shipment activity.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the order.

International Shipping & Customs

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices.

Lost or Delayed Packages

If your package appears significantly delayed or lost, please contact us at deepfaithchristianmusic@gmail.com and we will work with our fulfillment and shipping partners to investigate the issue.

While we will do our best to assist, we are not responsible for delays caused by shipping carriers, customs clearance, weather events, or other circumstances outside our control.