Refund policy

Return & Refund Policy

Last updated: May 10, 2026

At Deep Faith Energy, we create custom print-on-demand apparel and products made specifically for each order. Because of this, we do not accept returns or exchanges for:

Incorrect size selection
Change of mind
Buyer’s remorse
Requests based on personal preference or dissatisfaction with design/style choices

Please review sizing charts and product details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at deepfaithchristianmusic@gmail.com with:

Your order number
A description of the issue
Clear photos showing the problem

Once reviewed and approved, we may offer a replacement or refund at our discretion.

In some cases, we may require the item to be returned before a replacement or refund is issued. Customers are responsible for return shipping costs unless otherwise required by applicable law.

Lost Packages

If your package appears lost in transit, please contact us and we will work with our fulfillment partner to investigate the issue and determine an appropriate resolution.